State Farm® Insurance Agent Tonya Kellum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Omar Elgabry
June 18, 2026
5
out of
5
rating by Omar Elgabry
"Excellent service for both renters and vehicle insurance. The team (particularly Jenny) was responsive, professional, and made the process very smooth. Highly recommend Tonya Kellum. Thank you so much!"
We responded:
"Omar Thank You for trusting us with your insurance needs. We look forward to helping you with any insurance questions or needs in the future!! Take Care - Kellum Agency "
V B
June 8, 2026
1
out of
5
rating by V B
"I had her as my agent for more than 5years, but today Tonya pushed the life insurance to the limit, 1 star for insulting and refusing to apologize."
We responded:
"I will never apologize for caring enough about family’s to ask them what they are doing to protect their family’s financial future. You were rude & told me I should talk to or care about my brother that I have no right to care about customers. I disagree and let you know that. I will not apologize for doing my job as I told you over the phone. I hope your family is lucky and never needs a death benefit. "
Genia
June 7, 2026
5
out of
5
rating by Genia
"Tonya Kellum and Team are the best!!! Icis really took care of me and my husband. No pressure and the way she explained everything to us made it easy to understand and made me comfortable and confident in my switch. If you’re looking for a change a better change! It is right here. Again thank you Icis💙"
We responded:
"Thank you for the review- happy we could help your family understand your coverage. We pay a lot of money for insurance it’s great to understand what you’re paying for- "
jashit dahiya
May 29, 2026
5
out of
5
rating by jashit dahiya
"very nice and helpful, especially Jenny, she was super sweet, patient and tried to help me the best she could."
We responded:
"Jashit, thank you for sharing your experience! We're happy to hear that Jenny made such a positive impression with her kindness and patience. We truly appreciate your feedback and are grateful for the opportunity to serve you. - Tonya "
Meri Pederson
May 28, 2026
5
out of
5
rating by Meri Pederson
"Warm, kind, helpful staff. Honest and forthcoming in all your dealings with them. Great service."
We responded:
"Meri, thank you for the kind review! We're so glad to hear that you had a positive experience with our team. Providing warm, honest, and helpful service is what we strive for every day. We truly appreciate your support! - Tonya"
Monroe Meeks
May 28, 2026
5
out of
5
rating by Monroe Meeks
"I had a great experience with Tonya and her team..... Icis made sure that I left the conversation more knowledgeable about my coverage... Thank You ✨️"
We responded:
"Monroe, thank you so much for your kind words! My team and I appreciate you and your support more than you know! If you need anything at all, please don't hesitate to reach out! - Tonya"
Le Hoang
May 28, 2026
5
out of
5
rating by Le Hoang
"Tonya is a great agent and she has a very good team with a great service"
We responded:
"Le, thank you so much for your kind words! Reading your review made my day. My team and I will always work hard for your business. - Tonya"
Kathy Ellinger
May 27, 2026
5
out of
5
rating by Kathy Ellinger
"Always on top of things and very nice and easy to work with!"
We responded:
"Kathy, thank you for the kind words! My team and I appreciate it and we're always here to help! - Tonya"
Abdikadir Gamadid
May 4, 2026
5
out of
5
rating by Abdikadir Gamadid
"odI bought a five star what can I do yes same time Aji yes"
We responded:
"Abdikadir you are the best & always refer your friends and family!! Thank you for your business & continued support. "
Shana Ochsner
April 17, 2026
5
out of
5
rating by Shana Ochsner
"Jenny was kind and speedy!"
We responded:
"Shana, thank you for taking the time to share this with us! We're so happy to hear the Jenny was kind and quick. If you need anything at all, we're always here to help! - Tonya"
Kelley
April 16, 2026
5
out of
5
rating by Kelley
"Tonya and her staff at this State Farm office are fantastic. They are always quick, helpful, and very easy to work with. If you're in need of a insurance agency, definitely check them out."
We responded:
"Kelley, thank you so much for your kind words! My team and I appreciate you and your support more than you know. We're so grateful that you are part of our State Farm family and we're always here to help! - Tonya"
Holly B
April 8, 2026
5
out of
5
rating by Holly B
"Responsive, super communicative, great service!"
We responded:
"Holly, thank you so much for sharing this! Your experience is exactly what we strive for. We appreciate your support! - Tonya"
Thomas Bohr
April 6, 2026
5
out of
5
rating by Thomas Bohr
"Excellent help resolving a frustrating problem dealing with an “additional insured” getting renter’s insurance renewal information. Thanks very much."
We responded:
"Thomas, thank you so much for sharing your positive experience with us. We appreciate you so much! - Tonya "
Anastasia
April 6, 2026
5
out of
5
rating by Anastasia
"Icis was absolutely wonderful! Great personality and very professional. I needed new renters insurance for my daughter at the last minute, and by the end of the business day. She executed everything perfectly. She notified all appropriate parties with the required details and processed the payment without the need of any additional input from me. Her ability the address my needs efficiently and accurately was such a breath of fresh air! She eased my stress level during a very hectic day. Thanks Again For Everything ICIS!!!"
We responded:
"Anastasia, thank you so much for your kind words! We’re so happy to hear that Icis was able to step in and make everything smooth for you, especially on such a tight timeline. She truly goes above and beyond for our customers, and we’re lucky to have her on our team. We appreciate your trust in us and are always here whenever you need anything! - Tonya"
Nancy Her
January 30, 2026
5
out of
5
rating by Nancy Her
"I was searching around for car insurance switch and I’m glad I came across my agent Tonya Kellum at State Farm. I want to first thank the lovely assistant Dejionae who I’ve spoken with a few times, not only is she professional and friendly but very helpful. This office is amazing and Tonya is an expert agent who’s very knowledgeable about savings and one who listens. I’m glad I made the switch it nearly saves me more than $100 off what I was paying at another company. They offer you an even better savings when you combine auto/renters/or housing together. My parents has had State Farm from a long time ago and we’ve always trusted them. Thank you Tonya and thank you Miss Dejionae."
We responded:
"Nancy, reading your review made my day! Thank you so much for your kind words about our team. We care for our customers deeply, and we are proud to serve your each day! Please know we're here for your always and look forward to assisting your in the future. We appreciate you and your support! - Tonya"
Sheri Walczak
January 27, 2026
5
out of
5
rating by Sheri Walczak
"Dejionae was so helpful and went above and beyond helping me to get in contact with the correct person to expedite the process."
We responded:
"Sheri, thank you for taking the time to share your positive experience! We are so happy to hear that Dejionae took great care of you. If you need anything at all, please don't hesitate to reach out! - Tonya"
Nimo Jama
January 22, 2026
5
out of
5
rating by Nimo Jama
"Tonya’s agency is always so friendly. I walk in without an appointment and am accepted with open arms. Best Service ever!!"
We responded:
"Nimo, thank you so much! I truly appreciate your kind words. My goal is always to make everyone feel welcome, and it means a lot to know you feel that way. - Tonya "
Darryl Elmouchi
October 6, 2025
5
out of
5
rating by Darryl Elmouchi
"Tonya has great attention to detail and has been a pleasure to work with!"
We responded:
"Thank You Darryl!! "
Marj Lee
August 18, 2025
5
out of
5
rating by Marj Lee
"Love this agency. After I had the worst agent for a year after moving to Seattle, I asked to be moved to Tonya's office. They always go above and beyond and they are the reason I don't change my insurance carrier for my car and condo."
We responded:
"Thank you for your kind words! We're so glad you found us after that experience and that our team has been able to provide the care and attention you deserve. I hope you never switch your condo insurance and car insurance from us!! Take Care!"
caro ayala
August 8, 2025
5
out of
5
rating by caro ayala
"All ways there when you need help and help you solve any problems you may have."
We responded:
"Thank You!! It’s a pleasure having the opportunity to insure your vehicle. You’ll have to stop by and show us that new 2025 beautiful truck!! Take care and thank you for your business and long time support. "
James Snell
May 8, 2025
5
out of
5
rating by James Snell
"Zoey was very helpful solving a problem with our certificate of insurance. She responded immediately, fixed it perfectly, and saved us some hassle. We would highly recommend Tonya Kellum's agency, and Zoey in particular."
We responded:
"Thank You for the review!! James we are here and happy to help"
Joe Scott
February 28, 2025
5
out of
5
rating by Joe Scott
"Tonya Kellum State Farm office is absolutely fantastic and professional. Always take care of my insurance needs and super polite and friendly. Highly recommend them for Auto and Home policy. Best quote around👍👍😁😁"
We responded:
"Hello Joe,
You are always a pleasure to work with- Thank you for the glowing review!!"
Lauren Bonetto
February 25, 2025
5
out of
5
rating by Lauren Bonetto
"Tonya and team helped me quickly get my renter's policy transferred over to my new rental when I didn't realize I needed it before getting the keys. Thank you!"
We responded:
"Hello Lauren,
The review is greatly appreciated! Getting your renters insurance set up with the agency was our pleasure- Hoping you love Seattle as much as we do!!"
Ali Artan
February 17, 2025
5
out of
5
rating by Ali Artan
"Tonya Kellum she’s the one off the best agent help full friendly I’ll recommend you guys go right there and bring your friends sooner you can get your insurance now."
We responded:
"Ali, the recommendation of our State Farm Agency is appreciated more than I can express. We will always be here for you. Sad you are moving to Ohio but happy we could help with your auto insurance up until now!!! Tonya"
Josma Castillo
February 13, 2025
5
out of
5
rating by Josma Castillo
"👍"
We responded:
"Gracias Josma - Glad we could help you get a better car insurance at a cheaper rate! "