State Farm® Insurance Agent Tonya Kellum

"If first impressions are everything, Tonya and her team are fabulous! Very professional and a delight to work with. I came in just hoping to shop for a better price, Tonya quickly and efficiently and thoughtfully got me a better policy with better coverage and got my monthly down more than 25%!! Highly recommend !!!"

"So nice to have someone who can answer all my questions. I didn’t feel stupid asking them. Made me feel so comfortable and confident that they certainly know what they’re talking about. Certainly know their job & do it well. My State Farm agent has the knowledge of every single question I asked. That’s top notch in my book. Their rates are very consistent with the going price on the market. Thank you Donald. If I had a business I’d have him as an employee and advisor. Thank You, Sincerely, Betsy Beeks"

"I would HIGHLY recommend Tonya and her staff Heidi in particular has made all my clients happy with her professional and positive outlook. She has save my Clients money on there auto insurance which is very important to my line of work Here at Mazda! I would not go anywhere else for all my Insurance needs, if I ever need some information or help finding out about a policy I know I can rest assured that I will be taken care of and I need not worry. The peace of mind and the VALUE Tonya and her Team Provide are unprecedented 5 Stars are not enough . Thank You Tonya & Heidi for you amazing service"

"Shout out to Heidi for being the most available, most helpful agent I've had the pleasure to work with. The rate I was able to get for the coverage I have is truly unbeatable, and even when I had to make a claim for a not-at-fault accident where a drunk driver hit and run my parked car, the claims process was as simple and painless as possible and everything was covered!"

"I am very pleased with State Farm so far! I just recently switched and a shout out to Heidi and her team who have been nothing but great and easy to work with. I even got my daughter to switch as well with the help of Heidi. Thank you ladies, you also helped us save quite a bit of money and who doesn't like to save money!"

"Truly regretted changing agents to Tonya as I immediately had to change again after our first interaction. She’s rude, argumentative, and doesn’t seem to grasp the concept of “customer service” in the least. She literally went out of her way (during her office/work hours at that), to find and direct message me a long rant on Facebook after wasting my time arguing with me when I called her office with a simple policy question concerning a claim I had to file. Didn’t even ask me if I was okay or anything, she just gave a lot of unnecessary attitude when I was already dealing with something as stressful as a claim (which current customers know State Farm makes difficult enough). She also never ended up sending the documentation I requested that she promised she would before she hung up on me. One of the worst agents I’ve ever had the displeasure of interacting with."

"I originally received an unsolicited mailing from Tonya Kellum of State Farm, and put the letter aside because I wasn’t planning to switch insurers. Eventually, my situation changed and I started looking at different companies, both online and locally. I wanted better rates and an agent who would be responsive to my personal insurance needs. Tonya and her team were standouts. They gave excellent rate quotes and were (are) good communicators. And all without sales pressure. Tonya also helped me reevaluate my overall insurance situation and develop a plan that works for my budget. I highly recommend Tonya and appreciate her personal approach. Tonya makes complicated insurance issues understandable, and clearly lays out options. As a result, I have superior coverage at great rates. I’m also glad to support a small local business owner who understands the needs of our community. Working with Tonya and her team has given me peace of mind about protecting myself and my family."

"I really appreciate working with Tonya. I came to her office after having insurance with USAA, where I didn't have a specific agent to work with and always had to go through an automated customer service phone line to do anything with my insurance. It's so nice to have Tonya and her office so I can easily connect with a real human being and get quick and responsive answers to my questions/insurance claims etc."